Rooli Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Rooli Casino, including the website, games, account services and related features. Please read them carefully before registering or playing. By using the service, you acknowledge that you understand and agree to these terms, together with any specific rules, policies or promotional conditions displayed on the website.

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1. General terms and acceptance

These Terms & Conditions form a legal agreement between you and Rooli Casino in relation to your use of the website and its gambling services. They apply to all visitors, registered customers and anyone who accesses or uses any part of the service. Additional terms may apply to particular games, promotions, payment methods or features. Where additional terms are provided, they should be read together with these Terms & Conditions. If there is any inconsistency, the specific terms for the relevant product or promotion may apply to that product or promotion.

On this page

You should not use Rooli Casino if you do not accept these terms. You are responsible for checking this page and other relevant pages before using the service. Rooli Casino may update, replace or amend these terms from time to time. Changes may be published on the website and may apply from the date stated in the updated version. Continuing to use the service after a change is published may constitute acceptance of the revised terms.

Eligibility and lawful use

You must be at least 18 years old to register, deposit funds or participate in gambling activities.
You must use the service only where online gambling is lawful and available to you.
You are responsible for complying with the laws that apply to you, including laws relating to gambling, payments, taxation and internet use.
You must provide accurate, current and complete information when registering and whenever information is requested.
You must not use the service on behalf of another person, or allow another person to use your account.
You must not use the service for unlawful purposes, fraud, money laundering, terrorist financing or any other prohibited activity.

Rooli Casino may restrict, refuse or withdraw access to the service where it is necessary to comply with applicable law, protect customers, prevent misuse or manage operational and security risks. Availability may vary according to location, device, payment method, game and other factors.

2. Accounts, identity and security

To use certain features, you may need to create an account. You may be asked to provide personal details, identity information, documents or other information needed to verify your age, identity, location, source of funds or eligibility. Information must be truthful and must belong to you. Rooli Casino may carry out checks before an account is approved, while it is in use or before particular transactions are completed.

Your account responsibilities

Keep your username, password, access codes and other security details confidential.
Use reasonable security measures on devices and networks used to access your account.
Notify Rooli Casino through the available support process if you believe your account has been accessed without permission.
Do not create multiple accounts unless expressly permitted by Rooli Casino.
Do not sell, transfer, rent or otherwise make your account available to another person.
Check account activity and transaction information and raise any suspected error or unauthorised activity promptly.

You remain responsible for activity carried out through your account unless you have taken reasonable steps to protect your credentials and promptly reported suspected unauthorised access. Rooli Casino may suspend access while it investigates an account, verifies information or responds to a security concern.

Verification and account closure

Verification requests must be completed within any period stated in the request. Documents should be clear, valid and consistent with the information held on your account. If requested information is not supplied, is inaccurate or cannot be verified, Rooli Casino may limit functionality, delay a transaction, suspend an account or close an account, subject to applicable law.

You may ask to close your account in accordance with the available account process. Account closure does not remove obligations that arose before closure, including obligations relating to disputed transactions, investigations, prohibited conduct or compliance requirements. If an account is closed or suspended, you must not attempt to create or use another account without permission.

3. Games, bets and technical conditions

Games are provided for entertainment and involve financial risk. You should only play with money you can afford to lose. Before placing a bet, check the game information, available options, stake amount, potential outcome and any rules shown on the relevant game screen. A bet or game entry may be treated as accepted when it is recorded by Rooli Casino's systems, unless the transaction is rejected, cancelled or reversed under these terms or applicable law.

Game results and records

Game results are determined by the relevant game system and its recorded data. The account and system records may be used to establish the details of a bet, transaction or game outcome, subject to any rights you have under applicable law. If a game is affected by a material technical fault, Rooli Casino may take reasonable action, which may include cancelling affected activity, correcting an error or restoring an account to the position it held before the fault.

You must not exploit errors, delays, vulnerabilities or unintended features. You must not use bots, automated software, scraping tools, modified devices, fraudulent payment methods or any other method intended to obtain an unfair advantage or interfere with the service. Collusion, manipulation, identity misuse and deceptive activity are prohibited.

Availability and interruptions

Rooli Casino aims to make the service available and reliable, but continuous availability cannot be guaranteed. Access may be interrupted for maintenance, updates, security reasons, network problems, equipment failure, third-party outages or events outside reasonable control. You are responsible for your internet connection, device, software and any related charges.

Rooli Casino is not responsible for a loss caused by your failure to protect account details, use of an unsupported device, interruption outside its reasonable control or conduct that breaches these terms. Nothing in these terms excludes or limits a right, guarantee or remedy that cannot lawfully be excluded or limited under Australian law.

4. Deposits, withdrawals and promotions

Available payment methods, processing requirements, transaction conditions and any applicable charges will be shown through the website or during the relevant transaction. You must use a payment method held in your own name or otherwise authorised for your use. Rooli Casino may refuse or reverse a transaction where the method is not permitted, information is incomplete, a payment is disputed or the transaction creates a legal, security or compliance concern.

You are responsible for checking transaction details before confirming a deposit or withdrawal. A transaction may be subject to identity checks, payment-provider checks, account status, technical availability and legal requirements. Rooli Casino may request additional information before processing a transaction. Any displayed balance, transaction record or confirmation should be reviewed, and suspected errors should be reported promptly.

Promotional offers

Promotions, bonuses, rewards and promotional competitions may be subject to separate terms. Those terms may include eligibility requirements, registration steps, qualifying activity, expiry conditions, wagering or playthrough requirements, maximum or minimum values and rules about withdrawals. You should read the terms of an offer before accepting or using it. If you do not meet the applicable conditions, a promotional benefit may not be issued or may be removed.

Unless stated otherwise in the relevant promotion, promotional benefits are intended for one person and one account. Rooli Casino may limit, amend, suspend or withdraw an offer where it is misused, made available in error, no longer lawful or no longer commercially or operationally available. Rooli Casino may also correct an obvious error in promotional information, while respecting rights that cannot be excluded under applicable law.

Taxes and financial responsibility

You are responsible for understanding and meeting any tax, reporting or other financial obligations that apply to you. Rooli Casino does not provide personal financial, legal or tax advice. You should obtain independent advice if you are unsure about the consequences of using the service.

5. Responsible gambling, privacy and legal matters

Responsible gambling

Gambling should remain entertainment, not a way to make money or recover losses. Set a budget before you play and decide how much time you are comfortable spending. Do not gamble when you are distressed, under the influence of alcohol or drugs, or trying to solve financial problems. Never chase losses, borrow money to gamble or gamble with funds needed for everyday living.

Use any available deposit, spending, loss, session or time controls that suit your circumstances.
Take a break or request account restrictions if gambling is becoming difficult to manage.
Ask about self-exclusion or account closure options if you need to stop using the service.
Seek independent support from an appropriate gambling-help or financial counselling service if you are concerned about your gambling.
Do not encourage another person to gamble beyond their means or attempt to bypass a restriction.

Requests for responsible gambling restrictions may affect access to some or all account features. You should not open a new account or use another person's account to avoid a restriction. Rooli Casino may take reasonable steps to identify and prevent attempts to circumvent responsible gambling measures.

Privacy and communications

Personal information is handled in accordance with the Rooli Casino Privacy Policy and applicable privacy laws. Information may be collected and used to provide the service, verify identity and age, process transactions, protect accounts, meet legal obligations, improve the website and communicate relevant service information. Marketing communications are managed in accordance with applicable requirements and available preferences.

Intellectual property and website content

The website, design, text, graphics, software, logos, game content and other materials are owned by or licensed to Rooli Casino or its relevant providers. You may use the website for personal, lawful purposes only. You must not copy, reproduce, modify, distribute, reverse engineer, frame, publish or commercially exploit website content without permission, except where permitted by law.

Suspension, termination and disputes

Rooli Casino may suspend, restrict or terminate access where you breach these terms, provide misleading information, engage in prohibited conduct, create a security or compliance risk, or where continued access is not permitted or reasonably practicable. Any decision will be subject to applicable law. If you believe there is an error, transaction issue or other concern, raise it through the available support or complaints process with enough information for the matter to be reviewed.

These terms are intended to operate with applicable Australian laws and any mandatory consumer protections that apply to you. If a court or relevant authority finds a provision invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted. A failure to enforce a provision immediately does not waive the right to enforce it later. These terms, together with the policies and specific conditions referred to on the website, represent the agreement governing your use of Rooli Casino.