Betting Rules
These Betting Rules explain how bets are placed, accepted, managed and settled at Rooli Casino. They should be read together with the Terms and Conditions, Privacy Policy and Responsible Gaming information. By using the betting services, you agree to follow the rules that apply to your account, the relevant betting product and the event or market selected. If a specific market rule differs from a general rule, the specific market rule will normally apply.
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1. General betting requirements
Rooli Casino provides betting services subject to applicable Australian laws, regulatory requirements and the rules displayed on the website. Betting is available only where it is lawful and where the relevant service is offered. You are responsible for making sure that you are permitted to use online betting services in your location. If online betting is not permitted where you are located, you must not place a bet.
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You must be legally entitled to gamble and meet the minimum age requirement that applies in your jurisdiction. In Australia, gambling services are generally restricted to people aged 18 years or over. Rooli Casino may conduct age and identity checks before allowing betting activity, during the use of an account or before processing an account-related request. You must provide information that is accurate, complete and current.
Only one personal account should be used by each customer unless the website expressly permits otherwise. You must keep your login details secure and must not allow another person to access or use your account. Bets placed through your account may be treated as having been placed by you, subject to any investigation into unauthorised access, technical issues or other circumstances described in the Terms and Conditions.
- You must not use betting services for unlawful activity, fraud, money laundering or any other prohibited purpose.
- You must not attempt to manipulate an event, market, result, account, promotion or website process.
- You must not use software, devices or methods designed to interfere with the normal operation of the website.
- You must not place bets on behalf of another person or allow another person to control your account.
- You must comply with any account, payment, verification, self-exclusion or responsible gambling restriction that applies to you.
Rooli Casino may refuse, restrict, suspend or cancel betting activity where this is permitted or required by law, the Terms and Conditions, responsible gambling procedures, integrity requirements or security controls. Any action taken will be handled in accordance with the applicable rules and the circumstances of the matter.
2. Placing and confirming bets
Selecting a market
Before placing a bet, check the event, competition, participant, market type, selection, odds, stake and any available terms. Market names may use abbreviations or shortened descriptions, so you should review the market information before confirming your bet. Different markets on the same event can have different settlement conditions.
Displayed odds, prices, lines and available markets may change as information becomes available or as betting activity changes. Adding a selection to a bet slip does not by itself mean that the bet has been accepted. A bet is generally placed only after you confirm the bet and receive an acceptance or confirmation through the website.
Checking the bet slip
You are responsible for checking your bet slip before submission. Confirm that the selections and stake are correct, and review whether the bet is a single, multi or another available bet type. If the website shows revised odds, a changed line or another warning, you should review the bet again before confirming it. Once accepted, a bet cannot normally be changed or cancelled simply because you selected the wrong market, entered the wrong stake or changed your mind.
A confirmation message, bet reference or entry in your account history may be used to identify an accepted bet. If you do not receive confirmation, do not assume that the bet was accepted. Check your account history and the relevant bet information before trying again. If there is a delay, error message or technical interruption, duplicate bets may be possible if you submit the same request more than once.
Bet limits and acceptance
Minimum and maximum stakes, maximum returns, market limits and other restrictions may apply. These may vary by product, event, market, account, jurisdiction or risk controls. Any applicable limit should be displayed on the website or communicated as part of the betting process. A request to place a bet may be rejected, partially accepted or accepted at a different price where this is shown before confirmation.
- Select the event and market carefully.
- Review the displayed odds, stake and possible return.
- Read any market-specific information or warnings.
- Confirm the bet only when all details are correct.
- Check your account history to confirm the final status.
3. Market rules and settlement
Bets are settled using the official result or official information identified in the applicable market rules. The relevant result may be provided by the event organiser, governing body, competition authority or another recognised source. Results are not necessarily based on a live broadcast, commentary, unofficial report or later public opinion.
A market may be settled as a win, loss, void or another outcome described in the market rules. Settlement can take place after the event has finished or after the information needed to determine the result has been confirmed. A market may be corrected if the original result was wrong, incomplete or based on information that was later officially amended.
Event changes, postponements and abandonments
The treatment of a postponed, abandoned, interrupted, rescheduled or cancelled event depends on the specific market rules. Some bets may remain open if an event is completed within the period stated in those rules. Other bets may be voided, while markets that have already been unconditionally determined may remain settled. You should read the rules for the relevant sport, competition and market before betting.
Errors and unusual circumstances
Occasionally, a market may contain an obvious pricing, description, display or settlement error. Where permitted by the applicable rules, Rooli Casino may correct an error, void an affected bet or take another appropriate action. This may include situations involving an incorrect participant, duplicated event, incorrect start time, incorrect result, technical malfunction or a market being offered after the relevant outcome was known.
If a bet is affected by a material technical problem, suspicious activity, interference with an event or a breach of the betting rules, it may be reviewed before final settlement. Any review is intended to protect the integrity of the service and ensure that the outcome is handled consistently with the applicable rules.
Multi bets and related selections
Multi bets combine two or more selections. The result of a multi depends on the status of each selection and the rules for the selected bet type. If one selection is void, the remaining selections may be treated in accordance with the rules for that bet type. Selections relating to the same event may be restricted, adjusted or unavailable where their outcomes are connected or cannot be combined fairly.
4. Live betting and communication
Live or in-play betting is subject to additional timing and availability risks. Information displayed during a live event may be delayed, incomplete or temporarily unavailable. The current score, time, player information and market status should not be assumed to be exact at every moment.
Live markets may close, reopen or change without notice when an important event occurs. A bet submitted during a suspension may be rejected, accepted at different odds or processed after the market becomes available again. The final acceptance status shown in your account is the relevant status for the bet.
- Do not rely on a live screen as the only source of event information.
- Review the market and odds again if the event changes while you are placing a bet.
- Allow for delays between the event and the information shown on the website.
- Do not repeatedly submit a bet when the page is loading or displaying an error.
- Keep your own records of confirmed bets and report any concern through the available website process.
Rooli Casino is not responsible for losses caused solely by a customer relying on delayed, incomplete or inaccurate third-party information, except where applicable law provides otherwise. Website availability may also be affected by maintenance, connectivity problems, device settings, internet providers or other factors outside the direct control of the betting service.
5. Payments, account records and responsible betting
Account balances, stakes, returns and settled bets are recorded in the account history. You should review your transaction and betting records regularly and keep any confirmation information that may help with a question about a bet. If you believe that a bet has been recorded incorrectly, raise the issue through the support or complaints process made available on the website and provide the relevant bet reference and details.
Payment and withdrawal requests may be subject to identity verification, account checks, payment-method requirements and applicable legal controls. The name and details associated with a payment method may need to match the verified account information. Rooli Casino may delay, refuse or restrict a transaction where checks are incomplete, information is inconsistent or a legal or security requirement applies. No specific processing time or payment method should be assumed unless it is clearly stated on the website.
Play responsibly
Betting should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you start and do not bet more than you can afford to lose. Avoid chasing losses, betting when upset or intoxicated, borrowing money to gamble, or using gambling to manage financial difficulties.
- Set personal spending and time limits before betting.
- Take regular breaks and keep gambling separate from essential expenses.
- Do not increase stakes to try to recover previous losses.
- Use available account restrictions, breaks or self-exclusion options if betting is no longer enjoyable or controlled.
- Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
You can use the responsible gambling tools and information available through the website. These may include deposit controls, activity limits, temporary breaks and self-exclusion options, subject to the features available for your account and jurisdiction. If you choose self-exclusion or another restriction, do not create another account or attempt to bypass the restriction.
These Betting Rules are general information and do not replace the full Terms and Conditions or any market-specific rules displayed during the betting process. The rules applying at the time a bet is accepted will be used together with any later correction required by law, an official result or an identified error. Rooli Casino may update these rules from time to time, so you should review the current version before using the betting services.
